Updated: 2020-12-07
The points on the plot above are colored according to the number of follow-up interviews scheduled on a given day.
Red = None, Blue = 1, Green = 2 or more.
Updated: 2020-12-07
| Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| Monday | 2332 | 75 | 3.2% |
| Tuesday | 2464 | 70 | 2.8% |
| Wednesday | 2501 | 75 | 3.0% |
| Thursday | 2207 | 52 | 2.4% |
| Friday | 2102 | 75 | 3.6% |
The colored lines on the plot are the average number of calls by day.
| Time of Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| 08-08:59 | 24 | NA | NA% |
| 09-09:59 | 42 | NA | NA% |
| 10-10:59 | 245 | 9 | 3.7% |
| 11-11:59 | 2294 | 52 | 2.3% |
| 12-12:59 | 2673 | 90 | 3.4% |
| 13-13:59 | 2506 | 83 | 3.3% |
| 14-14:59 | 2870 | 85 | 3.0% |
| 15-15:59 | 712 | 28 | 3.9% |
| 16-16:59 | 181 | NA | NA% |
| 17-17:59 | 94 | NA | NA% |
| 18-18:59 | 1 | NA | NA% |
Updated: 2020-12-07
| Response | Count | Cumulative Count | Percent |
|---|---|---|---|
| Left message | 4221 | 4221 | 36% |
| Participant contacted | 2090 | 6311 | 18% |
| No answer | 1714 | 8025 | 15% |
| Unable to schedule callback | 692 | 8717 | 6% |
| Bad contact number | 582 | 9299 | 5% |
| Unable to leave voicemail | 574 | 9873 | 5% |
| Schedule callback | 543 | 10416 | 5% |
| Participant impaired or disabled | 396 | 10812 | 3% |
| Other person hang up | 252 | 11064 | 2% |
| Other | 179 | 11243 | 2% |
| Participant deceased | 166 | 11409 | 1% |
| NA | 148 | 11557 | 1% |
| Participant answered | 47 | 11604 | 0% |
| Participant not available | 31 | 11635 | 0% |
| Scheduled call back time | 7 | 11642 | 0% |
Updated: 2020-12-07